Reviews for THORPE PARK HOTEL & SPA, AUSTHORPE
3/5 from joshua
3 years ago
3 years ago
Not as calm and relaxing as was hoping for. Pool area felt more like a community swimming baths. Was given a conjoined room with the door locked between ,could hear everything in the next room. Conversation, phone alarms and kettle boiling.
Breakfast was slow service, nice people but way too long for drinks.
Cleaning staff playing music from their phones while cleaning near rooms that didn't want to be disturbed.
Staff were the best bit.
5/5
3 years ago
3 years ago
Fantastic stay. Staff are very friendly. Abby in particular on reception was very knowledgeable and helpful. Spa staff were also lovely. Evening meal and breakfast were both tasty. Only thing I would say is there are too many menus in the evening, but that is my only gripe! Will definitely be returning.
4/5 from Ashley
3 years ago
3 years ago
Visited with my young daughter as she had an assessment appointment early morning so decided to make a night of it. This was my young daughter’s first hotel experience and it will be one she will remember for a long time. Friendly staff, great room, great facilities, amazing food. Would recommend a visit.
5/5 from Beth
3 years ago
3 years ago
Had a personal touch facial from Sally in treatments, she is an amazing person and fantastic at her job! I feel like a new person and my skin looks incredible! facilities are brilliant, clean and very relaxing 😌
5/5 from Sue
3 years ago
3 years ago
Stayed for 2 nights between xmas and new year as part of a coach party. This time it was even better than last year. |Room and bathroom were lovely with separate bath and walk in shower. White Stuff toiletries were provided in big bottles …
5/5 from Mary
3 years ago
3 years ago
Just got back from the 2night xmas break.The whole experience was amazing. The staff were wonderful so helpful and friendly. The food was excellent and delicious also very plentiful. We would like to offer our complements to the Chef and his team for all the hard work.The rooms were very comfortable with everything at your fingertips.I would definitely recommend this Hotel as one of the best all rounder I have stayed in.
I would like to thank all the staff for helping to make our experience so amazing.❤❤
5/5 from Jazmin
3 years ago
3 years ago
I have stayed in a few spa hotels and by far one of the best. The staff were lovely and couldn't do enough for you. I feel like everything was perfectly thought out in the hotel. Absolutely stunning. We had the most relaxing couple of days.
Thank you for making our stay perfect
Rooms: We stayed in a standard double and it was perfect. Lovely little sofa area with a desk and fold up table/mirror to do make up and hair. Lots of storage and I love that we had robe and slippers. Bed is really comfy and the pillows were great. Loved the touch of the milk dispenser and filtered water machines on each floor.
5/5 from Karen
3 years ago
3 years ago
A lovely hotel built in the 90's which gives you the feel of a country hotel when you step through the grand entrance foyer into reception. Spacious with the sense of good air flow without any draughts.
We had my Special Mum's wake here and the service was outstanding.
5/5 from Angie
3 years ago
3 years ago
Staff must be on drugs or there is something magical in Yorkshire water. Everyone - reception, dining room, cleaning staff, spa - all incredibly happy! Everywhere - staff are smiling, cheerful, helpful. A joyful experience being surrounded by such a delightful group of people. Nothing was too much trouble. Thank you. Can't wait to come back.
5/5 from Phil
3 years ago
3 years ago
Me and my wife had a really enjoyable stay. We only stayed 1 night, to get us away from our daily stresses. It is my second stay and my wife's fourth. We both had an evening 2 course meal, the food was okay-good with a good selection on the menu. Food for the breakfast was very filling, well cooked and with a good selection for all. Staff at the hotel/ Restaurant were exceptionally attentive. The place was very clean, tidy and a pleasure to be in. To say there's 4 floors with a hefty amount of rooms, the evening seemed pretty quiet. Each room has everything you would need (and more), so no need to pack towels, robes, slippers, shampoos etc. A good selection of drinks were also available with an abundance of milk and chilled water dispenser at the end of each hall.
The pool/ spa / sauna/ jacuzzi was sooo busy, in fact... The entire hotel seemed packed.
I would definitely recommend this place to any member of family or friends and will of course be coming back again. Keep up the great work!